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Visualize Customer Sentiment
Identify trending keywords in feedback to pinpoint what customers are talking about most—good and bad. View a trendline of positive and negative keywords to visualize changes in sentiment over time.
See the "Why" Behind Star Ratings
Powerful data uncovers the ‘why’ behind customers’ reviews to
understand how customers really feel about their experience with
Turn Information Into Action
Understanding the most prevalent keywords customers talk about helps you to uncover insights that lead to action! Make smart business decisions using data-backed knowledge right from your customers.
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