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bring you more customers
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Visualize Customer Sentiment
Identify trending keywords in feedback to pinpoint what customers are talking about most—good and bad. View a trendline of positive and negative keywords to visualize changes in sentiment over time.

See the "Why" Behind Star Ratings
Powerful data uncovers the ‘why’ behind customers’ reviews to
understand how customers really feel about their experience with
your business.

Turn Information Into Action
Understanding the most prevalent keywords customers talk about helps you to uncover insights that lead to action! Make smart business decisions using data-backed knowledge right from your customers.

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You VS. Your Competition
Examine how your business performs against the competition on search engines, in regards to review
ratings, total reviews, and perform social comparisons.

Automated Reports and Alerts
Executive reports break down how your business is faring in online conversations and helps you
understand what to do. Alerts are also sent every time new information is found.

Show Up Where People Are Looking
Improve your search rank by identifying online business listings that are inaccurate or missing from essential directories like Google, Facebook, and Bing.

Hear what’s being said all over the web
Monitor when your business is mentioned in a variety of sources, including news sites, blogs and social networks. Monitor Google Q&A, and ask and answer questions right from the dashboard.

All your reviews in one place
Compile reviews from dozens of sites to easily
see what’s being how your ratings improve.
Plus, use built-in review response suggestions to
quickly respond to reviews and customize your
own!
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Are you simply "monitoring" your online reputation?

Call Now for Shocking Low Prices
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Now is the time to take it a step further:
with Customer Voice

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Service Features
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- THE PLAN
- SINGLE BUSINESS LOCATION
- MULTIPLE BUSINESS LOCATIONS
- YOUR CUSTOMER'S VOICE
- PROACTIVE REPORTS
- TAB TITLE 6


Build it up, Manage it, Market it
Across the Web...
But wait!!! Aren't all these things the same?
The answer is of course...NO. Some business owners get discouraged because after monitoring their reputation online, even getting more good reviews, they feel as if nothing really beneficial has happened. Monitoring an online reputation is simply the process of identifying what other people are saying about their experience with your company. Managing is another key component. This is the practice of responding to reviews and getting more customers to submit reviews. This is the point where some service providers stop. The next great thing to do is help build more reviews, address bad reviews before they are published online, and MARKET your wonderful reputation (in a few strategic ways) using beautiful banner and video ads..


Are you gathering your customer's experiences?
Try our powerful feedback tool!


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Reputation:
Express VS. Pro Version

Customer Voice:
Express VS. Pro Version

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Step 2: Customize Your Service Packages for
Reputation Management & Customer Voice


EXPRESS
VERSIONS
PRO
VERSIONS
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Optional Marketing Booster Package
($1799/mo. in addition to above-mentioned services)
* Highly targeted traffic campaign showing your great reputation
* Detailed reporting
* Optimization of your ad
* Optional split testing of your ad
* Up to 100,000 ad impressions
* Absolutely NO paying for clicks


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Business Growth Package
Here is What You Are Getting:
* Customized, business-boosting strategy mapped out
and submitted to you
* Special checklists for local marketing success
* 1 Free Video Ad
(You choose the ad type: reputation, special offer, or branding)

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Why is online review monitoring important?
With over 33 million local reviews on Yelp alone, it’s clear that customers are sharing their opinions online. Seventy-two percent of consumers say they trust online reviews as much as personal referrals, so whether it’s a testimonial, a detailed article on someone’s blog, or an offhand comment on Twitter, people are now chatting 24/7—and local business owners need to be paying attention.
What is presence management and how does it help local businesses?
Presence management is making sure that customers can find the right information about a business online. Correct and consistent listings across directories, review sites and social networks is crucial.
Why is it important for local businesses to have a mobile optimized listing?
For SEO, priority is given to good customer experience on mobile devices. Consumers will use mobile devices to find desired goods or services and will generally begin these searches with a category or brand search. For example, a brand search is “Joe’s Pizza in Denver” and a category search is “Pizza in Denver”. (Note: On a mobile device the “in Denver” often does not need to be explicit.) In the case of a category search, the user has intent to purchase something in a category but has not decided or does not care about the brand. In these searches, the user’s intent is generally heavily skewed toward proximity and location. So search engines generally deliver the closest locations and it is therefore important that location information is crawlable, is displayed on each page, and is in meta-data and keywords.
Why is a strong presence important for local businesses?
A strong presence is the first step toward success. With Listing Builder, your clients are getting the most essential set of tools they need to start building their online reputation. And after you give it to them—for free!—they’ll need more of your solutions to take their marketing to the next level.
Will my campaign be successful without the Business Booster Package?
Absolutely! This service is designed to take care of all three pillars of reputation management. We build and manage your reputation by connecting you to your customers in a way that feels natural and easy for everyone involved. Most importantly we syndicate your banner or video ad that shows off your great reviews to your website. Your ad can be syndicated to your social media profiles as well. The Business Booster is offered to jumpstart a super high volume of traffic to your banner, or video ad. This works great for a business that wants to get lots of new views to their service/offer page without the hefty burden of paying for clicks (as in paid search engine advertising).
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Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry's standard dummy text ever since the 1500s, when.
Lorem Ipsum is simply dummy text of the printing?
Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry's standard dummy text ever since the 1500s, when.
Lorem Ipsum is simply dummy text of the printing?
Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry's standard dummy text ever since the 1500s, when.
Lorem Ipsum is simply dummy text of the printing?
Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry's standard dummy text ever since the 1500s, when.
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