When researching online to select a home service provider, homeowners typically want to see the following:
Reviews and Testimonials: Homeowners want to read reviews and testimonials from other customers to get an idea of the quality of service provided by the company. They are more likely to choose a service provider with positive reviews and ratings.
Services Offered: Homeowners want to know what specific services the company offers and whether they match their needs. They look for information on the company's website or social media profiles to determine whether they offer the services they need.
Pricing and Packages: Homeowners want to see the pricing and packages offered by the company to determine whether they fit within their budget. They may also compare prices with other service providers to find the best value for their money.
Experience and Expertise: Homeowners want to know whether the service provider has experience and expertise in their specific area of service. They look for information about the company's history, staff, certifications, and awards to assess their level of expertise.
Timeliness and Responsiveness: Homeowners want a service provider who is reliable and responsive to their needs. They look for information about the company's response time, availability, and customer service to assess their level of reliability.
Pictures and Videos: Homeowners want to see pictures and videos of the company's work to get an idea of the quality of service provided. They may look for before-and-after pictures, videos of completed projects, or pictures of staff and equipment to gauge the company's professionalism.
Location and Service Area: Homeowners want to know whether the service provider operates in their area and whether they offer services in their specific neighborhood. They may look for information about the company's service area or contact them directly to determine their coverage.
Guarantees and Warranties: Homeowners want to know whether the service provider offers any guarantees or warranties for their work. They may look for information about the company's policies on their website or ask for details during the consultation.